I booked a hotel on booking.com and when I showed up the hotel they said they didn't have any rooms. They said my card wouldn't be charged. When I got back home to the USA, my bank account had been charged. I called booking.com and they said that they could not give me my money back. Even though I had a time stamped photo to prove I was there, they said it wasn't proof. DO NOT USE booking.com UNLESS YOU ARE PREPARED TO NOT HAVE THEM PROTECT YOU IN A SITUATION LIKE THIS! I WILL NEVER USE THEM AGAIN!