After conducting a self background check on Been Verified, I found extremely erroneous information including an arrest record that does not pertain to me and addresses where I never lived. Yet on the website it said that the information was "highly likely". After a call to their customer service number I was informed that Been Verified simply gathers information and does not verify the information collected about individuals. I replied that the name "Been Verified" seems extremely misleading - no comment from the customer service rep. It is possible and fairly simple however to opt out of their system and have your data completely removed from their database. It takes approx. 24 hours for this to occur and I highly recommend taking this step.
Hi Scott,
I'm sorry to hear you found inaccurate information in your report. Without additional information I wouldn't be able to locate your account and speak to any issues with your particular report. In the Criminal section of the report, minor incidents can be included by the county when they aggregate their court record data, including traffic incidents and minor infractions. When a Criminal record matches information for the subject of the report, it will be labeled 'Likely.'
We are dependent upon the accuracy of public records, and as you experienced, sometimes public records are not 100% accurate or up to date. We constantly update our database to provide the most current and accurate information we possibly can. We offer the ability to opt out your listing when you are especially concerned with information you have found in your report. I am glad to hear you were able to take advantage of this option.
BeenVerified's mission is to provide easy affordable access to public records. Our hope is that BeenVerified can be an important tool for our customers in verifying the people around them and their families.
Please feel free to contact support if you have further questions at 888-579-5910 or at support@beenverified.com.
Best,
BeenVerified Customer Care