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Scott B.

1
Level 1 Contributor

Contributor Level

Total Points
264

3 Reviews by Scott

  • Sammy Dress

1/23/16

My wife came upon this website (www.SammyDress.com). She liked many of the tops and wanted me to place an order on some tops she had picked out. The tops were very cheep and I wondered how can these tops be so cheep. Well, I went ahead and placed the order. It took about two weeks for the package to arrive. But the package did not have all the tops I had ordered. I logged onto their website to look up the order. I found out there were two packages and a tracking numbers for each. I brought up the tracking number for the package I was missing and the information about that package informed me, sorry your shipping information has not updated yet. I figured that the package got lost in transit. I tried calling some one from Sammy Dress, but the phone number they provided had issues. I sent a notification through their website concerning the missing package. It took about two weeks for them to finally reply. They told me to wait the ninety days to make sure the package didn't get held up somewhere in transit. Well, its has been well over ninety days now (ordered Sept. 10,2015) and still no package! So, what I can't figure out is why Sammy Dress can't flag these orders when there is an issue brought up by their customers. Look into these orders and make sure whatever is wrong has been rectified in a promptly fashion. I feel I shouldn't have be responsible to keep track and hunt down my missing package. The one packages I did receive was shipped out from China. That explains the prices and why it took so long to ship. This website definitely didn't win me over! It was my FIRST time visiting this website. It was my FIRST time placing an order through them. My FIRST order was messed up! Not Impress! My FIRST will be my LAST!

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sammydress h. – Sammy Dress Rep

Dear Scott,
Thank you for your message.We are sorry for the inconvenience caused.
We are sorry to hear you've had difficulties to reach us.Our customer service is available 24/7 on the live chat and via the tickets.
We reply to all tickets within 24 hours. If you prefer to contact us on the phone, please call us at this number + (1)909-581-9508 between 7:30-21:30(GMT+8).
In order to verify and resolve the delivery issue, please kindly offer your order number so that we can check it for you.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/

  • MyPoints

8/10/15

When I first discover this website, I was thrilled. I could go through their website to other websites and purchase items and earn points. I have been a member for a long time and have been very satisfied. But that has changed. Not to long ago Mypoints updated their website and gave it a new look. They did away with some of their old features that I enjoyed. One of them for example - there was a history of every website visited, but no longer. Only a history of sites visited when a purchase was made. However if you didn't receive your points from a purchase, there was no way to go back to your history to dispute your missing points from the site you made your purchase at because it didn't show up in the history. Since the website update, I have made at least 3 different purchases that would have earned me a great deal of points. I have not received any points for those purchases as of yet. Mypoints just keep telling me the same old story - to go to my account statement - my activity - shopping (I already now that, I have been with them along time). I don't have time to go and dispute my purchases every time I am missing my points. It's a waste of my time to go back and hunt down the date of my purchase a month ago. I happen to stubble onto a blog and read from this person who used to work for Mypoints. They had recently laid off a number of their staff members. Because of the down sizing, the staff and work environment has been strained. So that could explain what I am experiencing. I am very disappointed with new website changes and Mypoints and will most likely end my relationship with them. I hope I can find another website like Mypoints how I remember them the way they used to be.

  • ProFlowers

3/7/14

I ordered flowers that came in a vase for my wife for Valentine's day (2-14-14). I had the flowers delivered to her work place the day before Valentine's day because the fee and delivery was cheaper than the day of. My wife enjoyed the flowers and she sent a picture of the flowers. When I saw the picture I was very disappointed. The flowers were nowhere equal or representative to the picture Proflower advertised. The flower arraignment was not professional. Looked like they were thrown together.The price I paid does not justified for the quality, arraignment, and lack of flowers. About one third of the flowers (lilies) were still in bud. Will not order from them again.

Scott Has Earned 24 Votes

Scott B.'s review of ProFlowers earned 3 Very Helpful votes

Scott B.'s review of Sammy Dress earned 3 Very Helpful votes

Scott B.'s review of MyPoints earned a Well Said vote

Scott B.'s review of MyPoints earned 17 Very Helpful votes

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