Scooter N.

HORRIBLE experience. I purchased a pair of boots for my wife for Christmas and had her try then on when they came in to make sure they fit. They did not fit and she did not like them anyway.

I contacted customer service and was told I could not get a refund because it was a "Final Sale" item. I'm a little cautious with websites I haven't dealt with and I screen capped the original ad. When I sent the jpeg of the original ad they back pedaled and gave me a CREDIT when I specifically asked for a refund. Not ideal but whatever so I found something I wanted.

My refund was for $21.26 and the item I found was for $22.00. When I tried to check out, it said I had to spend a minimum of $30.00 to use my credit. WHAT!?!

I requested a full refund and am currently waiting for a response. I would NEVER use this company again. Nothing about this experience has been positive and they came across as VERY shady. Had I not had a screen cap of the item I would likely have been stuck with boots that were useless and out $20+.