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s c.

Contributor Level

Total Points
104

1 Review by s

  • BikesDirect

11/1/15

I did a write up on assembly for one of the questions about that subject so I won't talk much about it, if you have concerns about that read below for details. I have purchased two bikes from them, and both have been great titanium road and cross. Frames are great quality, and the prices are great. Unfortunately I haven't had any problem so I haven't had to deal with adversity so I can't speak to how that works out. But also the BBB has a pretty good rating, so I expect it can't be too bad. Anyway as far as the bikes the welds are great and the parts are many levels above what you'd get for a similar priced bike in a shop. The bikes are totally on par with what you'd get in any bike shop (there is no corner cutting) they are just cheaper. I haven't seen anything defective. I have always been able to contact them for sales based questions. In fact years ago when I bought the first titanium road bike they were really honest before I bought the bike and mentioned they were having trouble with the wheels they had since updated the wheels to ones that are much better set that honestly always impressed me. It is actually really nice to be able to buy a good quality bike with great parts for these prices. Just so you have the right expectations. Based on my experience they are an honest business. They are no frills, and are trying to keep the prices low. The product is really good but they can't really handhold you like a large in store retailer by having you sit on a bike and measure you etc. Normally a bike show will spend an hour or so putting a bike together and fitting it. It makes sense when you see the price they more than compensate for that. Once you get it put together and fitted up you'll be way more happy with these bikes at this price range than anything you can purchase in a bike shop. The price is usually like 2x. Especially if you buy a high end bike like full Ultegra or something that is a ton of money to pay to have a bike fitted.

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