Thumbnail of user sb92

S B.

Contributor Level

Total Points
87

1 Review by S

  • AliExpress

10/9/14

I am absolutely disgusted and am so angry I am unsure what to do. I ordered a dress for 135$ + 30 to receive the package from DHL. I ordered, what I thought to be, a beautiful gown for a wedding. What I got was an attempted version of the dress with intensely long fabric that was heavy, mesh that looked like fish netting - I simply can not wear this in public. I tried to return the dress but they REFUSE to accept a full refund and will only give me back 30$! I sent several messages, emails, and contacted the site host about this. I received a message from the dress maker to please be happy and not return the dress becuase the company that makes the dresses will deduct 40$ from her pay check. I felt very bad for this but am a student myself and only ordered the dress online becuase it is hard to find gowns for a less expensive price, also that was almost my entire pay-check - i work part-time while I am in school. Since then the site administrator simply responded with how to properly complain rather than answer my questions. The site works in such a way that you have a countdown to the day youre able to return the dress, outside of this time you cannot inquire about returns. Guess what, they are ignoring me. It is still within the return date window but are refusing to respond, I'm assuming so they dont have to honor the return. I have sworn and tweeted to no avail! I am so beyond feeling cheated and upset, this is so disgusting. I just want my $#*!ing money back for a hideous dress that I can't even wear

Tip for consumers:
NEVER USE THIS SITE, IT IS INEXPENSIVE FOR A REASON!

Service
Value
Shipping
Returns
Quality

S Has Earned 7 Votes

S B.'s review of AliExpress earned 7 Very Helpful votes

S hasn’t received any thanks yous.

S doesn’t have any fans yet.

S isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user caseyw278
4/21/24

The entire website/app is designed to screw you. From the moment you search for something the...

Thumbnail of user pauln1465
4/19/24

I was ripped off by a store on Aliexpress and Aliexpress doesn't even help. Even when presented...