Sasha D.

The shoes they sent me were the wrong size. All I asked for was a return address so that I could return and replace the shoes and they would not provide me with one. I was asked to upload a picture of the shoes. They would not consider the 'dispute', as they call it, without a photo. This was not necessary because the wrong size is the wrong size. So I took a basic photo of the shoe, but when I tried to upload it, the allowance they gave for the size of the photo was too small. So I was not able to upload the picture and they would not consider my request. They kept on giving me deadlines, but not responding to my request. In the end they settled my dispute in the sellers favour because I had not provided them with the correct evidence. They do not have a 'help', customer service... There is supposed to be live chat, but there is never anyone at the other end. After the dispute, they ask for feedback, when you click on the link, the page is not working. This is a SCAM, THEFT, DAYLIGHT ROBBERY, whatever you want to call it, and I have seen other reviews! They should be closed down! I have bought all sorts of items, over the years, online and this is the first this has ever happened to me.