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I ordered around eight pieces of clothing from RoseGal and only ended up finding value in two. Their "one size" clothes are not flexible and the ones which did fit me were very low quality. When I requested to return items, they mentioned the shipping cost was on me (as described on the website); however, since they are located in China, it was over $75 to return the items I did not want. When I mentioned this price, they said they would provide me a discount coupon. That coupon was only EIGHT PERCENT off. Finally, the initial shipping took over a month. All in all, a horrible experience and wasted time/money.
All in all, a horrible experience.
Tip for consumers:
Do NOT purchase from this seller!
Sarah W.'s review of Rosegal earned 8 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Sarah,
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction. We have sent you an email, please kindly check it and we will solve all theissues for you soon.
Best regards,
Rosegal Customer Service