I ordered a dress in January for my daughter. It still has not arrived. I received an email around 2 weeks after ordering that it had shipped from China. I guess they shipped it by snail mail and by that I mean literally attached it to a snail. Pointed it in my general direction and let it go. I am not expecting much if it should ever arrive. At this point, I am interested to see how messed up the dress will be.
Don't be like me. Read the reviews and listen.
Dear Sarah,
We regret any inconvenience or frustration that your experience has caused you.
We are willing to help you for this issue, but we can not get the information without order number, would you mind to provide it to us? Please rest assured that once we have confirmed this with the shipping company, we will provide you for the best solution.
Looking forward to hearing from you.
Best Regards
Dresslily Customer Service