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These people refused to exchange a dress that I had ordered and subsequently sent back. They claim that I "did not have permission" to send it back. Nor would they refund my money. I would NEVER deal with this company again. They have a lot to learn about dealing with American customers.
Tip for consumers:
Be very wary of this site. They cannot deal with customer service claims.
Sarah R.'s review of TBdress earned 4 Very Helpful votes
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If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received...
I’m so sorry that you had an unpleasant shopping experience on our website, but could you give me your order number so that i can check your order status and try hard to solve your problem as soon as possible! May you have a nice day!
Thanks for your review!
Best regards!