Sarah R.

I ordered a couple items, wanting to wear a particular dress on my birthday, March 14. I ordered February 21, paid for 3-5 day shipping. My order was still processing give days later, they took my money. Going back and forth with a lady named Lucy, she kept giving me the same response. I told them I dint buy the fact that items weren't in stock, because if they weren't the website should state that right under the description. Nope, sane feedings "so sorry items aren't in stock, we'll ship them on March 14, we'll give you coupon, 6%" bs. I said no that's inexcusable. I didn't pay extra for nothing. She gave me two options, order different items so cancel. I had no other choice but to cancel. Now I'm waiting for my money back. I should have just went to dress barn. Such a waste. Don't waste your time or your money. What customer service I've ever dealt with, all I do is online shopping these days. Ugh