This company is absolutely ridiculous! I had put my order in for a pair of boots Dec 27th they had taken my payment Dec 28th and I revieved a confirmation email that my item had been shipped and they show some pic of it packaged at the bottom of the email BUT here it is Jan 31st and have not received my package yet I have tried contacting support and I think its really unprofessional that you can't talk to anyone and u def won't get anywhere with there emails. This company is a scam I should have read the reviews before I ordered... stupid me NEVER AGAIN! I RATE THEM A -O