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Sarah O.

1
Level 1 Contributor

Contributor Level

Total Points
254

3 Reviews by Sarah

  • DressLink

10/5/14

Be careful when ordering more than one item from this site. If you place an order for multiple items, you won't get everything you ordered and their customer service is a joke. I placed two orders there and both times there were items missing. Contacted customer service and they offered to refund me $0.22. Yes, you read that correctly. 22 cents. The missing items cost way more than that but they are no help. Ridiculous to make customers pay for their mistake. Crooks. Also, sometimes the quality of their clothes is awful and the material ends up being way thinner than the stock photos. Use caution when buying from them. Consider yourself warned.

Tip for consumers:
Only order one item otherwise you won't get everything you ordered.

Service
Value
Shipping
Returns
Quality
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Sunny L. – DressLink Rep

Dear,
Sorry to bother you, i am Linda from Dresslink and in charge of the after-sale service. And i have noticed your review about the items which you unsatisfided. Could you please contact sales@dresslink.com, provide the order number, item number and photos? We will give you a compensation. Please do not worry.

We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?

If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.

Have a nice day!
Sincerely,
Linda
Customer Service Department

  • SHOP.CA

1/22/14

Unprofessional and total scam artists. Sent a defective item. I promptly returned it but never received my refund. Customer service phone number automatically sends you to voicemail. Had to end up starting a Paypal dispute and only then did I receive an e-mail from Shop.ca telling me to close the dispute then they'll refund. Really? Because for weeks after they received the item back, they never refunded me so me closing the dispute would only kill my last recourse at actually getting my money back. Also, they make you return items to a different address than the one listed on their Paypal account so this causes confusion with Paypal reps. Finally, after numerous calls and about five weeks, Paypal refunded me. Ridiculous. Shop.ca should be shut down for their unethical practices trying to steal people's money. Wish I would've read reviews on this site before buying anything from them. Would've saved myself a lot of time and hassle.

  • Etsy

5/3/13

Worst online marketplace ever! Not only are the items ridiculously overpriced but Etsy is run by complete morons. Customer service is non-existent. And sellers also need to avoid this site at all costs. There are numerous horror stories out there about people having their shops suspended even after complying with Etsy's Intengrity Team's intrusive requests for sellers to disclose their trade secrets then having their items reproduced. Etsy also rips seller's off with listing fees as they don't refund them even if they suspend a seller's account. Tons of sellers are leaving this site because of Etsy's harassment and also their lapses in privacy such as disclosing sellers' full names on promotional e-mails instead of their shop name. It won't be long before Etsy is shut down for their shady business practices. Forcing out the people that keep Etsy up and running is a sure way of ensuring that this site will never be a successful marketplace.

Sarah Has Earned 14 Votes

Sarah O.'s review of Etsy earned a Fraud Buster vote

Sarah O.'s review of Etsy earned a Very Helpful vote

Sarah O.'s review of DressLink earned a Well Said vote

Sarah O.'s review of DressLink earned 6 Very Helpful votes

Sarah O.'s review of SHOP.CA earned 5 Very Helpful votes

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