I bought a dress for a friend's wedding because some other friends recommended it. BIG MISTAKE! I thought everything was going to be great because they called right away and then they could send it earlier, but as soon as I opened it I knew I was in trouble. Just by looking at it, I could tell it was going to be way too short. I tried it on and sure enough it was too short by at least 3 inches. Needless to say I could not wear a dress that was supposed to be knee high to my friend's wedding. The customer service got back to me right away but continually made me jump through hoops- taking pictures, sending about 10 e-mails and going back and forth about how they measured it correctly and they could give me a discount on my next purchase. I would NEVER recommend this site to anyone.