Sarah J.

BEWARE of penny auctions, especially WAVEE! Here's my story, my response to BBB... I signed on a website called WAVEE.COM. With so many advertisements (Time, ABC, CBS, BBC, Entrepreneur, Rolling Stone, Wired, Information Week, PC, USA Today, Fox, Technology Association of Georgia, and The New York Times) that were featured on the website, I trusted that this was a legitimate business for me to sign on. Little did I know that something like this would happen to me. On 12/6/10, I bid and won an auction for XBOX 360 4GB KINECT BUNDLE. According to WAVEE website statement: "How long will it take my order to arrive? - While most shipments arrive much quicker, please allow up to 2-3weeks to process your order. Once shipped, your order should arrive in 2-4 business days." My 1st request to WAVEE was on 12/27/10. WAVEE responded: "... We apologize for the inconvenience. Due to the holiday season, our shipping department has been experiencing a delay. An immediate shipping tag has been placed on your order and will be expedited to you as soon as possible..." and the status was deemed solved/resolved. I have made 8 complaints thereafter but WAVEE would always change the status to solved/resolved and would always respond with "your product will ship in due course..." and "... your product has experienced a short delay..." I've been waiting for my order, XBOX 360 4GB KINECT BUNDLE, from WAVEE.COM for over 8wks. WAVEE.COM has not shipped my order despite 8 complaints and filing a case with BBB. WAVEE has offered to give me a refund for my purchase of XBOX 360 4GB KINECT BUNDLE and did so as of 2/2/11. I DO NOT want a refund from WAVEE nor will I ever bid again on WAVEE, knowing the possibility of not winning a product again and spending more money, which I believe is the intent of WAVEE. I WANT my order for the XBOX 360 4GB KINECT BUNDLE delivered to me in NEW CONDITION ASAP and I will do whatever means necessary to receive my purchased product as promised to me on several days especially on 1/19/11 and 1/20/11 by WAVEE, noting that Section 14 of WAVEE Terms and Conditions was NOT at all cited. The fact that WAVEE doesn't follow through on their commitments is suspicious for scams and fraudulent activity. Moreover, the fact that WAVEE doesn't disclose consumer's dissatisfaction/complaints to the public concerns me that there might be many more people who are and will become victims of WAVEE scams and fraudulent activity. I will pursue this claim in WHATEVER means necessary and I have all documentations to do so.