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Sarah H.

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1 Review by Sarah

SSENSE

  • SSENSE

“I ordered some clothing items on Ssense”
6/11/14

I ordered some clothing items on Ssense. They charged an initial small amount on my credit card as a "security measure" & I was asked to "locate the charge & verify the transaction amount" first, before they can proceed with my order.
This is the first time I've encountered such rules for online shopping. It was difficult for me to call the bank to locate the charge. Ssense was totally inflexible about it.

I tried calling the Ssense customer service line many times, can NEVER EVER get through.
Overall, HORRIBLE & FRUSTRATING experience with Ssense - lousy service, payment method is made so inflexible & non-user friendly.
I DO NOT recommend online shopping here.

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