Sarah H.’s Reviews of Adore Me & more

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Lingerie

3/16/15

This company sells extremely low quality merchandise. I ordered something and it was extremely small, not true to size at all. I requested a refund and was told that I would be refunded for the second 39.95 charge. I have yet to be refunded. A while posted my first review I got a response from the company asking me for an order number. Since no one on earth Redstone every single order number they have course I do not have any permission. However I did call several times and ask for a refund and was treated very poorly. This company has no integrity annoyed deal with the customer service and quality really

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Adore M. – Adore Me Rep Over a year old

Hello Sarah,

We are terribly sorry to hear that you had a rough experience with our customer service team. We hold them to extremely high standards of performance and take complaints seriously. Being rude or unhelpful to a customer is entirely unacceptable, and we intend to investigate this case rigorously.

Please send us a private message with an order number or the email address associated with your Adore Me account and we would be happy to help.

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
help@adoreme.com