I normally don't do this but what the hey. This site is horrible hands down. I ordered something online in August and I called and asked why my package has not arrived. They literally lost my package. They said I have the wrong address but on my profile is my correct address hmmm? Soo I was like can I get a refund and she said she needs the product in order to get a refund. So time passed now October and now I see a charge for $39. For being a member? A member to what? I didn't even get what I ordered and now they charge me this bull$#*!. I called them and all I kept saying c I was so fed up was cancell it, cancell it, cancell it. She kept asking me why and I just said because your company is stealing my money ad I not getting a damn thing including the item I ordered in August!