I have bought FERRAGAMO Women's Ferragamo Soft with Handbag from MYHABIT, first it is big hole inside, and I print pre-paid shipping label and drop off outgoing mail box.on next day.And I send email request for refund. Then funny things happened. Different person told me different story. First said, once I mailed out, I should be get refund. After couple days, I still don't have refund, send them email again, second one told me, they have process it, need 4-14 days. The third one told me, If I don't have refund on 24th Nov, I can contact with them. Yesterday, I sent email to them for refund. The customer service asked me to provide receipt number. They only provide pre-paid shipping label and asked us to drop off any station nearest of us. How do I have receipt number? After that, I sent them email, they don't even reply me! Now, I don't have bag and they don't refund to me! What kinda of service they are? I need my money back!