Sarah C.

These dresses are made in Guangzhou, Guangdong not California! They are then shipped to an outside shipping company in Utah (I called the external shipping company). I ordered a dress from this site and received the biggest joke in the mail. There were three holes in the fabric, a black ink stain and a pink stain on the outside of the dress, and what appears to be sweat or water stains on the inside. The lace is fraying in multiple places, and the beading and sequence were popping off before I even tried it on for the first time. The zipper broke with first pull. The stitching was VERY uneven. The bust line was VERY uneven. The hem line was not centered. I could go on and on... When I contacted them by email (as they have no telephone number listed anywhere because they are overseas) I got jerked around by several different people who were telling me to take pictures to send them before they would give me a return address. This is not in their return policy listed on dressale.com! I took 37 pictures of the dress and sent them just to be told that it would be better for dressale.com if I just had the dress fixed locally! If you value your money that I'm sure you work just as hard for as I do if not more, and you want to receive a quality product with your earnings then I STRONGLY implore you to shop elsewhere as you will surely not be satisfied with this site and their laughable "customer service". I am now 4 weeks and three days from my wedding that I could barely afford to begin with and I am now out all the money I spent on this disaster of a wedding dress and I am out the dress. I have been to three separate tailors to have them quote what it would cost to fix the dress. Two quoted more than what I initially paid for the dress as it would basically have to be completely remade and the third lady told me she didn't even feel comfortable working with the dress!