Sarah C.

I tried for a week (no exageration) to place a large order. There were so many website glitches that even the customer service folks I telephoned - several times - couldn't complete the order. The 15% promotional discount I was applying to the order for applying for a Belk card expired while trying to work out the bugs. I finally asked to talk to a supervisor; I explained all the problems I'd encountered placing the order, to include the Belk card promotion code, and asked them to help get the order placed. He promised he would, only to call and leave me a message that he couldn't do anything until my Belk card (that I hadn't even received) was authorized, then I could call back and place the order. I gave up.