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sarah a.

Contributor Level

Total Points
80

1 Review by sarah

  • AMIClubwear

12/10/12

ABSOLUTELY HORRIBLE! THEY NEVER SHIP YOUR ITEM! AND CANNOT CONTACT THEM! I ordered a dress on Nov. 25th for my trip to Vegas thinking that it would come in before the three weeks until my trip date. Ha. Nope. No email came saying that it shipped. Even though it's estimated delivery was within 4 days, as they are located in CA and I am in AZ. Well, yesterday marked two weeks and 4 emails to their "support" and to their Facebook page, and only 3 responses back, that I had to wait a week for. The first two said that because of high volume they were delayed, but that they would forward my order to their shipping department and get a response to me within 48 hours. Again, NOTHING. I wrote to their support again, and no response. Then a few days ago I wrote to their Facebook page and JUST NOW they replied that they will cancel and refund my order. I was relieved, but the confirmation email looks just like my order confirmation email, the only difference being that it has the words "Credit Memo" in it. I checked my bank account online, and so far, a big fat nothing. Hopefully it will refund soon and I don't end up like the other people I see on this site saying they never got their money. I don't want a store credit. I want my dang money back. HUGE HUGE HUGE SCAM! PLEASE HEED MY ADVICE! DO NOT BUY FROM THIS COMPANY!

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