Freelancer.com guys wont check whether customer can pay the money or not and don't validate their authenticity. But when they accept a proposal from a service provider, they immediately deduct the commission from service provider. When the customer is not responding to any queries or not paying the milestones, these guys says it is our responsibility to look after when we ask for refund of commission as there is no transaction happened where your service provider earned through your website. You simply say we cant refund. You are cheaters. Isn't it your responsibility to check that service providers interests are also upheld as you are charging a 3% commission. In my case aren't you people think that your are charging me without doing any thing from your end?