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Sara G.

Contributor Level

Total Points
129

1 Review by Sara

  • DressLily

10/29/14

I Ordered over $200 worth of cothing and accessories and It is still in processing. I purchased most of the things for gifts knowing the delivery rate was 7-10 days but after reasding all these reviews I am terrified. I have reached out to them via email and placed a ticket with the website and have yet to recieve a response. I am terrified that the items wont fit now especially after reading all the horible reviews HOPING somebody was actually able to get the same issues resolved and if that route could be shared with me.

These are gifts for friends and family, Its certainly a shame that I have to fight for something that I held up my end of the bargain for. You ask me to trust you and help your compnay than I expect a professional response and somebody being held accountable OR I would like to be able to do business in the standard fashion so that I can continue to build this relationship. I also placed a single order for a watch and recieved the VERY SAME order number as the processing order i am already waiting for? How is it possible to order to seperate times and recieve the same order number?

I am advising you Dresslily about my ability to manipulate the media in my favor, I have alot of very powerful friends that work along side of me that will also be willing to help spread the word negativley about your practices if my order is not handled appropriatly and timely.

Sara

Tip for consumers:
Be Very cautious and stay on top of the order

Service
Shipping
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CustomerService R. – DressLily Rep

Dear Sara G.,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Please accept our sincerely apologize. However, the processing time can affect the item dispatch time. Please understand that we want you to be completely satisfied with our products. Upon completion of all our quality checks, we will dispatch your order.

We are committed to assisting every customer at any time. Many thanks.

Best Regards
Customer Service from Dresslily.com

Sara Has Earned 9 Votes

Sara G.'s review of DressLily earned a Fraud Buster vote

Sara G.'s review of DressLily earned 8 Very Helpful votes

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Sara is Following 1 User

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Nicole B.
1 Review
8 Votes

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