Sanet G.’s Reviews of DressLink & more

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Women's Clothing

2/29/16

You send me a review on my review as if I never email you but after 7 emails!
This report of dresslink indicate that I never contact them about this issue. I contact them several times by their email and they only say they will refund me $8.00. My order no is ******* This is a scam. I paid $62.38 and they want to refund me $8.00. I send them photo's of the items I received and tell them they can send their courier to collect it but I am not spend more money on pieces of crap and they will not refund my shipping cost. I want full refund $62.38 back into my account.

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Thank you

Sunny L. – DressLink Rep Over a year old

Thank you so much for your important feedback. We are always very grateful to hear from our customers.

I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.

We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.

We are always more than willing and glad to offer help, please feel free to contact us to sales@dresslink.com

Could you please send us your order number by message here? If you donot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.

We are looking forward to your message here!