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It's obvious that 1-800-Flowers have out-sourced their customer service to India. The representative was difficult to understand and it was a chore making sure the message on the card was correct since the message was what made that gift make sense. Then, sure enough, it was delivered without the card so they had no idea who it was from. Shame on you 1800 Flowers for cheating people in the US of jobs and the lousy customer service will end up costing you whatever you think you're saving by out-sourcing. Such foolish corporate thinking! Doesn't matter to me now. I will be using my local florists from now on.
Tip for consumers:
As an update to my first review, I called 1-800 Flowers to complain about no card delivery. They were very apologetic and said they would re-send the seed for a remembrance tree in honor of a friend that just passed away. They resent it, alright, and again there was no card with it!!!!
In addition the 2 pots they sent supposedly containing a seed for a large tree have not sprouted so the nearly $60 I spent on it was a complete waste of time and money. I will for sure never use 1-8
Christine I.'s review of 1-800 Flowers earned 2 Very Helpful votes
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We were very disappointed in the flower plant we recieved. We ordered a gardinia bonzi and on the...
Please do not count on 1800flowers to deliver you flowers/ plants. If you do you may be very...
