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Sandrine M.

Contributor Level

Total Points
81

1 Review by Sandrine

  • DressLily

7/28/15

I put an order on October 8th, 2014 and as of July, 28th 2015, no delivery, no answer to any of my complain. This chineese based website is just a pure scam. I should have made a search on internet before, I would have find out that I am not an isolated cases and it happens to thousands of people...

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CustomerService R. – DressLily Rep

Dear Sandrine,

Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We apologize for what you have experienced.

We have checked that we haven't receivce the email from you, please check if you have filled the right information.
And we have contacted with shipping company for this issue, please work with us for best solution.

Again, we feel sorry for the frustration this has caused you and hope that this will set things right.
Thank you for bring this to our attention.

Best Regards
Dresslily Customer Service

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