False Advertising:
I ordered a phone system and needed a cordless headset for it. Salesman sold me one that he said would work. When it was received, it was not compatible. I called to send back the headset and was told I could not get a refund without the box. Because I was assured the headset was compatible, and it says so on their site, I threw out my boxes. When I mentioned BBB, they all of a sudden will take it back but with a 10% no box fee (which I understand) plus a 15% restocking fee. I do not agree with the restocking fee since it was their mistake. After finally getting in touch with a "manager" today, she hung up on me when I said I should only have to pay the 10% fee. She said "I told you what you need to do" and hung up.
Stay away from this company. False advertising, extremely poor customer service, and a rip-off.