Sandra N.

I ordered one pair of shoes from shoespie.com the 25.02.2014 and I must say that I couldn't be more satiesfied with EVERYTHING from this company! They answered me quickly and I got this nice welcome message:
Your order payment is complete and confirmed, and we will deal with your order as soon as possible, please keep contacting us or tracking your order process in your account to get your order progress details. If you have any other problems, we will supply our best service for you! Hope we have cooperation and you can contact us:

Shoespie Customer Service Center.

They shipped out my shoes the 06. 03. 14 and I got them the 21. 03. 14. It took 14 days, and that was very fast i think! Wonderful company to shop from, they were giving me information all the way about my shoes and the very best is: The shoes were just sooo lovely too!:-D It was absolutely nothing wrong with them at all. I recomand this company to everyone!:-D ENTHRALLED <3 <3 <3

INCREDIBLY BAD CUSTOMER CARE AND SLOW SHIPPING AND THE SHOES I GOT WAS DAMAGED IN ADDITION!

This is the worst customer service I have received from a company that sells shoes and apparel + assorted ever! I waited a long time to get an order confirmation that they had sent out my shoes that I ordered. This I never got. When I contacted them, they came with an incredibly lame excuse that they had this spring festival so there was no client services at work but they should start improving my order with even speeding ​​it up. Nothing happened. I sent several complaint emails and eventually I got the answer that they had finally managed to send off my shoes. They had then said that I had to prepare myself that it could take up to 20-40 days first. It took total 10 days from they finaly had sent the package til I received it. When I opened the package I was looking forward to open it! Then I looked closer and closer at the shoes. It was $#*!ing glue EVERYWHERE on them, and a large notch in the heel as well! I was so disappointed that I've never been in a long time and pissed as well. This company I have already reported everywhere in Norway on Norwegian websites, even to the consumer bureau in Norway, too all my friends, and facebook friends, and I have demanded that they send me new shoes after I showed them a lots of pictures of the damage shoes. What they say to me then was that it was just a small problem. I wrote back that it was NOT just a small problem! I demand new shoes! They looked and smelled used as well! They refuse to give me new shoes and they refuse to give me my money back! They are even so rude that they say that I can return the shoes back if I insist on returning them back, but that then I must pay the shipping cost as well! I have never said that I will return the shoes back, I said i wanted refund back! I am willing to take this long! To tell the ALL OTHER OUT THERE included DRESSVENUS.COM THAT THIS IS UNACCEPTABLE!
I RECOMAND YOU ALL TO NOT SHOP FROM THIS SITE AND FOR ALL PART: SHARE THIS WITH EVERYONE IN THE WORLD!
You can't even open a dispute case to complain about their site either so this is just scams and a fraud company! BE AWARE EVERYONE!