Sandra N.

I booked a room for three nights and found after arriving that I could book the same room for the three nights for almost $100 less if I had gone direct. I called the customer service number and asked about the difference thinking that there might have been some mistake. I spoke with Peggy and she said she could not even tell me what they charged and she was getting angry with me. Finally a supervisor told me that though I had booked through them, they couldn't answer my questions and that I would have to call a third party to get answers. Very disappointed and I will never use them or recommend them again.