I signed up for get the answer or don't pay... I paid and never got the answer. I got request after request to take picture of the part, then take a picture of it taken out of the product, etc etc.
I had someone else fix it and get me the right parts.
Then, I not only paid, but kept getting their email advertisements. When I would go to the bottom and hit unsubscribe me... you only go to their web site to offer yet another question for a fee.
I had to write for my refund, which was denied because I did not claim it within 30 days (I had to let them know vs me paying only when resolved?) and I requested they remove me from their mailing list again since it does not work appropriately as it should.