Zazzle is the most pathetic online catalog house I have ever had the displeasure of dealing with! I ordered a personalized wall clock that was so cheaply made it would not work. It took them a month to ship the defective clock. I called to get a refund and they say they issued the refund but it's been 2 weeks and no credit has been sent to my bank. This company sells poorly made products and are incompetent in service to customers. Never order from this company unless you want to be ripped off!