sandi s.

My husband placed an order for the new Nikon p900 yesterday. They called him today asking to confirm the order over the phone. (He placed the order online). They asked him if he wanted to order the battery with it. They gave him a price of $640 after he only paid $500 with the coupon code they still have on their price. He asked how much is the battery and they told him $50, yet they were going to charge an additional $140. He said to forget it and cancel the order. They hung up on him. He called back to make sure they are cancelling the order and before he could confirm, again they hung up on him. Ridiculous place. Such a scam. NIKON batteries come with the camera. Everyone knows that. They should be removed from the internet. My husband is cancelling his cc and having a new card shipped out just incase and if anyone placed an order and has a similar problem, Id cancel the card and get a replacement sent out as well.

I am waiting on a refund 3 months now. I was lied to and told my bank is to blame, for 2 months. Today I spoke to someone that told me that they didn't process the refund because the seller didn't have any available funds. HOW IS THAT my problem when I am a VIP buyer and DHGATE stands behind their sellers? If I bail on a paypal transaction, paypal refunds the buyer regardless if I have money in my account or not! This is ridiculous that I have to wait until your seller decides to add funds. NEWS FLASH, that seller is long gone and/or already signed up for a new account with you and is already making more money. Refund my money or I will contact the AG of China and anywhere else I have to fish for my money back. $254.55! Give it back to me! Order *******.

Do no real with we are working on it. I don't want to hear that, I want to hear "we processed your refund and it will be in your account within 10 business days". I want to hear this is handled, not some fly by night excuse because Ive heard them all from every single one of your reps (with the exception of the one I spoke with tonight). He said "DHGATE is on your side" PROVE IT. Refund me and recoup the money from the seller yourself. Put his account in negative just like my bank account is right now waiting on that refund. HELP ME or you're forcing my hand at looking at my legal options. Please. Just handle this already.