Sam K.

Love, love, love this company and their service! It worth every dollar and the time. We bought thermosoft floor heaters last winter for MB and kitchen and, unfortunately, we had to cancel floor heating installation in the kitchen due to issues with our building. Thermosoft accepted these unused products back 4 month later (!) with no issues at all, for 100% refund and with no restocking fees. Not a penny! It was even beyond their 100/100 return policy. The rep was very friendly and even funny, when we talked over the phone. He gave me many advises and energy saving tips. Great product and very friendly service. I would definitely buy from them again.

Unfortunately, Target latest return policy makes it less favorite shopping place for our family needs. Too many restrictions, like return of kids products and or return with no receipt (limited to certain $ amount per year). Thus, it provides less security for shopping. We all moving to other places, like Walmart, Costco, Sams club now.

Love this place. Everything is clean and well organized. Their return policy is unbeatable!