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Sam S.

1
Level 1 Contributor

Contributor Level

Total Points
345

About Me

From Asia

3 Reviews by Sam

  • Residence Les Jardins du Lac Saint-paul-les-dax

8/21/14

Nice hotel, next to lake, staff very friendly and helpful and speak good English. Rooms with cooking utensils and kitchen. Quiet area walking distance to Supermarket.

Dax Le Mail (a very big and modern Mall with good value goods of many varieties!) is a MUST Visit at Dax of France.

Tip for consumers:
Good hotel and staff

  • Holiday Inn

8/21/14

Our family took a long trip from Asia to France. Last stop is Holiday Inn Toulouse Airport. (We haven't used the Holiday Inn Express).

It is a very nice hotel, very good price, polite staff, nice free shuttle to Airport, and convenient tram and M (underground) half hour to city centre. My sons liked very much their free and strong WiFi!

We asked for connected rooms and we got it.

The only problem is that their printed sheet on travel info to City Centre does not provide exact info--added with verbal interpretation by counter staff (about one day Pass, saying that one Pass for family, but actually it should be per person... and about Single Trip fees per person... etc). Likely due to poor English interpretation. Should improve on this.

Tip for consumers:
Good Value, Holiday Inn Toulouse Airport

Service
Value
Quality
  • EconomyBookings

8/21/14

Don't use EconomyBookings!

Not honest, wicked business model, and not actually pay part of customer's deposit money to reserve your car from Rental Companies!

I flew with my family from Asia to London, a few days then train Biarritz France. Booked my car in June for my family with kids arrival on 12 August at France. Everything confirmed, paid over 130 Euros as reservation for my car for five days.

Then I was scared reading many poor reviews about the company. I managed to call long distance to their England office phone no., and got the phone no. Of Citer/Enterprise car rental company at Train Station at Biarritz France, and called. Both confirmed that I would get my car.

The overnight train through Paris to Biarritz was very late (recently many late trains in France partly due to people stealing cables). And due to my poor French and other reasons my family missed the station. We managed to go back to Biarritz train station Citer/Enterprise, more than three hours late than the appointed time. The lady in Citer/Enterprise told me that because I did not call them within two hours of the appointed time, the car was rented to others. And no more car available that day, even from airport... so my whole family, without knowing French, was stuck there under much stress already and forthcoming, the first day of our planned pleasure trip in France!

Nothing was stated about "late hour MUST CALL or NO Car available" in the Terms nor on the most important Summary sent to me which I was told to bring along in my trip. Citer/Enterprise told me that EconomyBookings did not give them any penny for reserving cars and it is legitimate for them to rent it out!

Tip for consumers:
Don't use EconomyBookings! Not honest, wicked busines model, and not actually pay part of customer's deposit money to reserve your car from Rental Companies!!

Sam Has Earned 5 Votes

Sam S.'s review of EconomyBookings earned 2 Very Helpful votes

Sam S.'s review of EconomyBookings earned a Well Said vote

Sam S.'s review of Residence Les Jardins du Lac Saint-paul-les-dax earned 2 Very Helpful votes

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