Ebay only cares about 1 thing. Them getting PAID!. I had an item that I ordered never arrive... Shipping said it did. But it didn't. UPS "was investigating, and took my phone number" Since then... I lost my case on ebay and UPS now requires a signature for all my packages. I am out my money and have to drive to pick up my packages now. So to you i say NEVER USE EBAY OR UPS!