I signed up for home advisor and the representative told me several times we'd only be charged for "sold" leads. That was a lie, they charge $60 for EVERY lead. I called to cancel and they wanted to charge me for leads I never saw. I had to get angry and they relented. I then asked for a refund of the subscription fee, they told me I had to wait to 14-30 days! I asked to speak to a supervisor, they said no. I told the operator to refund my money or transfer me to a supervisor and he said no but I was welcome to wait on hold for several hours, then he put me on hold. I've called back several times and have waited on hold a ton. They claim to have no supervisors available to make these decisions. These people are dishonest crooks. Don't give them your money, don't support them by requesting service from their contractors. Waiting 14-30 days for a refund is ridiculous. 3-5 business days max is the most anyone should have to wait for a refund.