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Sam L.

Contributor Level

Total Points
89

1 Review by Sam

  • BikesDirect

6/4/13

I bought the century comp with sram apex set. Only took 3 business days to get here, free shipping and no tax btw. Came brand new from the factory. Packaged very well.

All you have to put together is:
The cable through the cable housing on top tube, attach front brake and adjust pads front and back, attach bars to stem, tighten head bolt for tension, tighten stem bolts, attach front wheel, slide seat post into seat stay, attach pedals and adjusted my reach on my sram apex shifters. Took 30minutes to build. Total build plus fit took about 45minutes - 1hr. Then pumped the tires and took it for a spin.

Noticed there was a slight scratch on my chainstay, took a pic, emailed them and they responded within the hour and refunded me $40 immediately i didnt even have to ask for the refund, they offered and of course i accepted. Communication is amazing and customer service was tops.

Sam Has Earned 9 Votes

Sam L.'s review of BikesDirect earned 9 Very Helpful votes

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