Sam J.’s Reviews of Freelancer & more

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Freelancing

4/23/14

I just completed a +500 project. When the employer. Deposited the money. Freelancer called them to verify etc. So they checked out and freelancer accepted their money. So they could create a milestone. Now the project is finished. And im trying to withdraw the money from the released milestone... They state withdrawl ready for 24apr. Then the morning of 23april i get the fillowing message: withdraw cancelled: Funds originated from an account that is currently under review.

I started emailing them earier today. But they are not replying.

I really dont want to get scammed. If they dont reply asap. I will have the client file a chargeback i guess...

EDIT: Marcus sent me an email saying he will look into it (that doesnt help me) and they are also trying to 'help'e trough twitter. Pointing me to a support ticket wich i cant seem to get to...? Cant login to support and not received ticket email?

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Jielyn L. – Freelancer Rep Over a year old

Hi there Sam, Marcus here. It's perfectly understandable that you're very upset about your experience. Thank you for allowing us to rectify this for you. Your withdrawal and refund request has already been processed. If there is anything else I can be of help, feel free to update ticket ID: PDD-378-34471 or send me an email at marcusc@freelancer.com. Thanks.

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