Sambuci B.

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Sambucivox
Rating 2/10 1/5
Modified review posted Jun-12-2012

"I ordered a blouse as a test run for ordering my bridesmaid's dresses. It was an international order, I chose the USPS option (no tracking) and sat and waited. And Waited. AND WAITED. I also sent three emails to customer service in the meanwhile, asking about their estimate time of delivery, which went completeley unanswered. It's been two months now and I only learned that the order is in RETURN because I checked in on my account. Still no answer from any Modcloth representative, any reassurance or any offer to refund the money I paid for the blouse and their lousy shipping. Needless to say, I won't be going to their shop with my wedding business or recommending them to any other buyers."