The shoes are okay, some are cute and of decent quality. But they aren't worth the drama with this company, especially the VIP (and new VIP Elite) program. They signed me up for the VIP Elite without my permission. I actually emailed them and told them *not* to sign me up for it beforehand (I've had plenty of experience with their scams)... And they did it anyway. It took days to get my $39.95 back. Buyer beware!