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Samantha R.

Contributor Level

Total Points
106

1 Review by Samantha

  • Sammy Dress

6/25/15

I don't understand all these positive reviews. I ordered 4 items... 2 shirts, a dress and a piece of lingerie. The shirts were folded so small that no matter how many times I wash them or iron them, I cannot get the wrinkles out. After 1 wash, one of the shirts started coming apart at the seam. The dress was so thin and cheap. The lingerie was already ripped when I received it. The matching panties weren't matching at all. They were a totally different color blue. The garment was so cheaply made, it wasn't even the slightest bit sexy. Shipping took 3 weeks. I will NEVER order from them again. I basically threw $45 down the drain.

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sammydress h. – Sammy Dress Rep

Dear Samantha R.

Thank you for taking your time to write your review. We really appreciate the feedback.

I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.

We are always more than willing to offer help, please feel free to contact us http://support.sammydress.com/?lang=en

We really appreciate that you would send us message here about your order number, so we would be able to reach you and offer you a solution.

We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.

We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.

Kind regards
Sammydress Customer Service
http://www.sammydress.com/

Samantha Has Earned 6 Votes

Samantha R.'s review of Sammy Dress earned 6 Very Helpful votes

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