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I previously posted a negative review, but I was wrong, and dresslilly has been nothing but kind and helpful ever since. They refunded my money and resolved all my issues and were kind about it threw the hole process even after they saw what an awful review I had posted. Their products are as they say they are, they may be thin and smaller in size and everything but it tells you all about the product in the discription section before you ever purchase it. And so what the shipping takes long, it's coming from china, and it flat out says 10-20 days. They don't try and hide it from you.
Tip for consumers:
Just be patient and if you have any issues tell them and they will help
Samantha E.'s review of DressLily earned 7 Very Helpful votes
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Their products are beautiful and of good quality, prices normal, shipping time normal and they...
I recently purchased four dresses from Dresslily and they're all very high quality and absolutely...
Dear Samantha E.
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please accept our sincerely apologize. We are sorry that the quality of our products do not meet your requirment.
We apologize for the inconvenience and we are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com