Sal t.

I have purchased three bikes from Bikesdirect. All three I shopped hard and could not find a better deal anywhere.

Actually I think most people in cycling know Bikesdirect has the best deals and spec for the money

Reason for my post is service; in the third bike I bought - which was for my brother - the UPS dropped hard on the end in the box and slightly knocked the rear wheel out of true

I contacted Larry at Bikesdirect service to see about getting ups to cover cost of getting a shop to true the wheel - and Larry sent me a new wheel and let me keep the damaged wheel as a spare

In my book: that is great service

I recommend bikesdirect to all my cycling friends