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Sally K.

Contributor Level

Total Points
81

About Me

Just an 18 year old finding her way around this crazy world.

1 Review by Sally

  • TBdress

3/26/14

Preparing for my senior prom I ordered and payed for a dress from TBDress.com on March 3rd of this year.

I have yet to receive ANY emails notifying me about my shipment number.
On the 15th of this month I emailed the site, asking why I had not received any emails about my shipment yet, and they replied asking for my order number and when I wanted the order to come in.
I requested that the order be sent in by, today, the 26th of March and gave them my order number.
Yesterday, curious as to why I have STILL not received a tracking number for my shipment, I emailed them again. Today I received an email apologizing asking me "would you please offer us more time" saying that "it's the hot selling season and there are so many dresses here"

They offered expedited shipping, however, after reading multiple reviews (more seemingly negative than positive) I am really wanting to cancel my order, in fear of spending the money and the possibility of when and IF I receive the dress that the dress may be the wrong dress, or made poorly.

I will be going to Facebook, Twitter, Instagram and other social media sites to notify others that are looking for prom dresses to stay away from this site.

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Aaron l. – TBdress Rep

Dear Sally K.
This is from tbdress service. I am so sad to hear your experience like that. Could you please let me know your order number so that I could do something for your order? We are paying more and more attention on customer service and sorry to fail to meet your demand,
Sincerely and kinds
Tbdress
+86-29-68532816
VIP:+86-10-56234566Email: Customer Service Dep. service@tbdress.com

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