They initially sign you up as a member and the wording on the site is as if you are only becoming a member so you have an account to log in to. Like most companies you signup so youare able to have an account log in and not immediately logged into a monthly fee. I have been charge every month for nothing. Almost $400 and since my husband pays the bills he didn't question it. I've seen many reviews as to this right now and a vast community of users are saying the same thing. They know it is a round about way of getting users to pay monthly memberships and completely under handed.