Saidalis C.

This review is on base of my experience with customer service, quality and shipment.
I entered this website to see people's experience with jtv and all I see is bad reviews, which now from my experience I have to disagree with some.
1. If you buy a piece of jewelry that cost more than 100$ why not buy a warranty?
Times are very hard and everybody should protect your investment.
2. If you had bought things from a website, you should already know that to exchange something is a process that usually takes from 4 to 6 weeks.
3. And the last thing, what do you expect from jewelry that is plated? If you want to buy a piece of jewelry that is not going to loose shine or change color then this site is not for you! Remember you get what you pay for!

My experience!

I bought this beautiful ring which I waited too long for it to be available in my size, I'm a size 8 so that's what I ordered. When I purchased the ring I want it fast so I paid for Express delivery, they send you a tracking number where you can see when your item is going to arrive, I got it on time but for my luck the ring was too big and it was the right size, so I had to return it the same day. But other than that it was a beautiful ring and for 63$ it was a great deal for me.

Pros
Fast delivery, good quality, you have the option of a stretch pay with no extra charge!
Cons
What's with the paper box? Really? If you buying something for a gift make sure you buy a nice gift box because the presentation is really poor.
Don't like the return and exchange policy is really just refund because they won't give you the opportunity of getting something else and like I said before it takes 4 to 6 weeks till you get your money back!

My advice to you!
If you are going to spend 100$+ on a piece of jewelry, go to a jewelry store! Look at it, try it, feel it. Or go to a known website. I don't think this website is a scam, you just got what you paid for plus didn't collect the right information!