Placed order on 26 Sept and 3 days later, today, order still processing. Emailed but no reply yet. Site live chat 'not working' Just afraid i will get conned. I will update again soon. Order amount: USD 80+.
Dear customer, sorry for lately reply to you, we only can reply to one customers every day. Please don't worry, now we already fixed this problem and except weekend and holiday, we only need 1 to 2 days to process the orders, i am extremely sorry for the inconvenience and looking forward to your continue orders. Please trust us and give us another chance.
We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?
If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Linda
Customer Service Department
Sahara Has Earned 5 Votes
Sahara S.'s review of DressLink earned 5 Very Helpful votes
Dear customer, sorry for lately reply to you, we only can reply to one customers every day. Please don't worry, now we already fixed this problem and except weekend and holiday, we only need 1 to 2 days to process the orders, i am extremely sorry for the inconvenience and looking forward to your continue orders. Please trust us and give us another chance.
We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?
If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Linda
Customer Service Department