Sadat K.

Fiverr does not respond to customer complaints before 5 days the least. There is no phone number listed either for customer service.

Fiverr does not control quality of the IT (illustrators) freelancers it allows to open up accounts. In my case where an illustrator posed to know 2 and 3D illustration and promoted it on his profile there, was highly unqualified to do the work and could not deliver after making 3 attempts for over 9 days.

I am not satisfied with Fiverr and the freelancers it has on it website and after complaining on time and numerous times, it has decided not to return my 157 dollars and the company suggests that I give the freelancer "more time" when it's not a matter of time, rather performance!