sabrina c.

Ideeli sold me a voucher for custom artwork that did not work and they are refusing to refund me. "You have requested for a refund yesterday, December 28,2011. Unfortunately, our accounting team refused to honor the request. As per their advise, you have the entire year to use the voucher but only decided to use recently. We will contact canvaspress.com for you and arrange a week or two extension for you voucher but a refund will no longer be an option." DID THEY NOT UNDERSTAND THAT AN EXTRA 2 WEEKS MEANS NOTHING IF THE VOUCHER DOESN'T WORK! Nothing but the run-around from their inept customer service department...